This Privacy Policy outlines how Ambikala Arts ("Platform", "Company", "We", or "Us") collects, uses, shares, and protects the personal information of users ("User(s)" or "You") of our website www.ambikalaarts.com ("Website"). This Policy is in line with applicable Indian laws and international best practices.
Our Privacy Principles:
- Your Information, Your Choice: You choose what information to provide and may request deletion of your Personal Information.
- Transparency: We are transparent about the data we collect and how it's used.
- Opt-Out: You may opt out of marketing communications at any time.
Information Collection and Use:
We collect information to provide you with the best experience on our Website, to fulfill your orders, and to improve our services. This includes:
- Registration details such as your name, email, password.
- Shipping & billing information, tax registration details for domestic and international transactions.
- Transaction history including purchases, customer support interactions, and preferences.
- Device and browser data, including IP address, location (if enabled), and behavior on our Website.
- Marketing preferences, and how you interact with emails, ads, or content.
We collect data via direct user input, cookies, analytics tools, and third-party services, and use it for:
- Order processing and delivery.
- Customer service and support.
- Personalizing your browsing experience.
- Marketing, newsletters, and promotional content (with consent).
- Legal compliance and fraud prevention.
Device Permissions & Cookies:
To enhance your experience, the Website may request access to:
- Location services (for regional offers or shipping).
- Cookies and tracking tools, for analytics and targeted advertising.
You can control or disable cookies via your browser settings.
Use and Sharing of Information:
We do not sell your personal data. However, your data may be shared with:
- Platform affiliates and service providers (e.g., logistics, payment gateways, marketing platforms).
- Business partners, for promotional or advertising purposes, where permitted.
- Third parties to comply with legal requirements, enforce policies, or respond to valid legal requests.
Data Transfers:
If you are accessing the Website from outside India (e.g., USA, UK, Australia), please note:
- Your data may be processed in India where data protection laws may differ from your local jurisdiction.
- By providing your data, you consent to this transfer.
Email Policy:
We may send you transaction-related and promotional emails. You may unsubscribe from promotional
content at any time via the link provided in each email. It may take a few days to process your opt-out request.
Data Retention & Deletion:
You may request deletion of your Personal Information at any time by writing to us at ambikalaarts@gmail.com. Please note that deleting certain data may affect your access to services or your account.
Security:
We implement standard industry measures to protect your data, including SSL encryption and restricted access controls. While we strive to ensure the highest security standards, no system is 100% secure, and we cannot guarantee complete safety of data transmission over the internet.
Links to Other Sites:
Our Website may link to third-party websites. These sites have their own privacy policies, and we are not
responsible for their content or handling of your data. We recommend reviewing their policies separately.
Financial Data
For purchases, you may be redirected to third-party payment gateways. We do not store or have access to
your financial information (e.g., card details). Your data is handled according to the privacy policies of those
service providers.
Legal Compliance and Disclosure:
We cooperate with law enforcement agencies and government bodies as required. Your data may be
disclosed under legal requests, to prevent fraud, enforce policies, or protect public rights and safety.
Business Transfers:
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will ensure your information continues to be handled under the commitments of this Privacy Policy.
Policy Updates:
This Privacy Policy may be updated periodically. Continued use of our Website constitutes acceptance of the updated Policy. Please review this page regularly for any changes.
Phishing Protection:
Ambikala Arts will never request sensitive information like credit card numbers or OTPs via unsolicited emails or phone calls. Report suspicious activity immediately.
Grievance Officer:
In accordance with Rule 3(11) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you may contact our Grievance Officer for any complaints or concerns:
Abhishek Kalani
18E/87, C.H.B,
Jodhpur - 342008, Rajasthan, India
Phone: +91-8200901156
Email: ambikalaarts@gmail.com
The Grievance Officer shall acknowledge complaints within 36 hours and resolve them within one month.
For any queries or feedback regarding this Policy or our services, please contact us at
ambikalaarts@gmail.com.
- Choosing a selection results in a full page refresh.
- Opens in a new window.